NET-002 · SOP

Firewall Rule Change Request and Review

A simple request, review and record process so every firewall rule has an owner, a reason and a removal date.

What it does

A simple request, review and record process so every firewall rule has an owner, a reason and a removal date. Written in plain language so any technician, or a trained staff member, can follow it.

Requirements

Access to the systems the procedure mentions and permission to make changes. No special tools.

How to run it

Not a script. Follow the steps in order, or adapt them for your team.

Testing steps

1. Read it through once and adjust names, schedules and contacts for your organization.
2. Walk through it with one colleague on a single site or device before adopting it.

Rollback steps

Each change step in the procedure lists how to undo it.

What is inside

• Purpose
• Request
• Review
• Make the change
• Check it worked
• Roll back
• Review every quarter

The full step-by-step procedure is included with every paid plan: Runbookia Pro, Team and School district.

Version and change log